Perth · Regional WA · Victoria · Northern Territory
Your plan.
Our expertise.
Less stress.
Expert NDIS Plan Management Services
Our experienced team supports your NDIS journey by managing budgets, handling invoices, and keeping providers informed, so you can focus on what matters most.
NDIS registered provider
Free to participants
हिंदी · नेपाली · English
Weekly invoice payments
हिंदी · नेपाली · English
We speak your language
Who needs help with their plan?
1
Register your interest
Call us or complete the quick online enquiry
2
Share your NDIS plan
Kept confidential — we just need the details
3
We start from day one
Service agreement signed — we manage from here
5–7
Business day
invoice payments
24/7
Online budget
portal access
13+
Allied services in
the My Way Alliance
$0
Cost to you —
NDIS funded
What we do for you
Everything you need.
Nothing you don't.
We take the financial side of your NDIS plan off your hands, so you can spend your time on the things that matter to you instead of paperwork.
Invoice payments
Invoices submitted by Wednesday are paid by Friday, and reimbursements come back within 2–3 business days. Your providers get paid on time without you chasing anything.
5–7 business day turnaround
Real-time budget tracking
Your own portal shows every transaction and your remaining balance as it happens, so you always know where your NDIS funding stands without waiting for a report.
24/7 portal access included
Provider flexibility
Plan management lets you use both NDIS-registered and non-registered providers. We check that every provider charges the correct NDIS rate so you are not overcharged.
Registered & non-registered
Plan reviews & reporting
Monthly statements delivered automatically. We assist with NDIS plan reviews and variations — and we'll help you walk into every review knowing exactly what to ask for and why.
Monthly statements included
Multilingual support
Our team speaks Hindi, Nepalese, and Bhutanese — alongside English. We believe the NDIS should be accessible to every Australian, including those navigating it in a second language.
Hindi · Nepalese · Bhutanese
My Way Alliance network
Keys is part of the My Way Community Alliance — 13+ services including home care, OT, physio, speech therapy, and support coordination. One network, covering your whole journey.
13+ allied services
Community first
The NDIS in the language
you think in
Navigating a government funding scheme is hard enough in English. In a second language, it can feel impossible. Our team speaks yours, so you can ask questions and get answers you understand.
English
Nepalese नेपाली
Hindi हिंदी
Bhutanese རྫོང་ཁ
We help you understand
What your plan actually means
Every line item, support category and budget limit — in plain language
The 2026 NDIS planning changes
New framework rolling out mid-2026 — we'll keep you ahead of what's changing
Which providers you can use
Plan-managed participants access both registered and non-registered providers
Your plan review — prepared
Walk into every review knowing exactly what to ask for and why
Getting started
Four steps.
No complexity.
1
Register
Call us or submit your enquiry online. We'll talk through your plan and answer any questions — no commitment required.
2
Share plan
Send us a copy of your current NDIS plan. Everything stays strictly confidential and secure.
3
Sign up
We'll send a simple service agreement. Once signed, your portal is set up and we're ready to go.
4
We begin
Funds managed from day one. Invoices paid, budget tracked, statements delivered. You focus on life.
Plan management is a free support. It's funded separately in your NDIS plan under "Improved Life Choices" — it doesn't come from your support hours budget. Ask your LAC or planner to add it at your next review.
Life first
Your energy, where it belongs
We handle the invoices, the claims and the paperwork, so your time goes to the people and things you care about.
My Way Community Alliance
More than a plan manager.
A circle of care.
Keys is part of the My Way Community Alliance — a group of trusted providers covering every part of your NDIS journey. When you're with Keys, you have an entire support network behind you.
■Home Care
■Support Coordination
■Occupational Therapy
■Physiotherapy
■Speech Therapy
■Positive Behaviour Support
■Home Nursing
■SIL Housing
■Daily Living Support
■Psychosocial Recovery
Your whole journey, connected
Unlike standalone plan managers, we're part of a group that supports every stage of life. Our team makes warm introductions across the Alliance.
Keys Plan Management
Financial plan managed — invoices, budget, reporting
Konnectus — Support Coordination
Connecting you to the services that match your goals
Daily living support, home care, SIL housing
Therapy Circles — Allied Health
OT, physio, speech therapy — wherever you are
Our people
The team behind
your funding
We keep our team small and our relationships close. You should know exactly who is managing your NDIS money, and be able to reach a real person who knows your plan.
Meet the teamWhat people say
Real participants.
Real results.
“
I used to spend hours chasing invoices and trying to understand my budget. Now I check the portal once a week and everything's already handled. It's changed my life.
RK
Participant, Perth Metro
Plan managed since 2024
★★★★★
“
As a support coordinator I need a plan manager I can trust absolutely. Keys responds fast, pays on time, and never drops the ball. They're the first name I give every participant.
MT
Support Coordinator, Perth
Referring clients since 2023
★★★★★
“
Sharoja explained my father's entire plan to him in Hindi. He finally understood what his NDIS funding meant and what he could actually do with it. That moment meant everything to our family.
PG
Family Carer, Perth
Hindi-speaking household
★★★★★
Our locations
Local where you are
We operate across Western Australia, Victoria and the Northern Territory with real local teams, not a remote call centre.
Western Australia offices
Perth Metro
Serving all Perth suburbs — north, south and east — including Joondalup, Osborne Park, Gosnells, Midland, Girrawheen, Rockingham, and Mandurah.
(08) 6182 1718
Carnarvon
Serving participants across Carnarvon and the Gascoyne region. A local team with real community ties — we're not a national provider calling from another state.
(08) 6285 3973
Geraldton
Serving Geraldton and the broader Midwest region. Local presence, local knowledge, and access to the full My Way Alliance network of services.
(08) 6182 1703
Get started
Ready to hand over
the paperwork?
Whether you're a participant, a family member, or a support coordinator, getting started with Keys takes about five minutes. And it won't cost you a cent.
Quick enquiry
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We respond within 1 business day. All information kept strictly confidential. NDIS ID: 405 353 8726